ProHealth Advisors Wellness y ProHealth Weight Loss se comprometen a proteger su privacidad y salvaguardar su información personal y médica conforme a las leyes federales aplicables, la Florida Information Protection Act (FIPA), las leyes aplicables de Puerto Rico y HIPAA cuando aplique a Información Médica Protegida (PHI).
1. Información que Recopilamos
A. Información Personal
Podemos recopilar:
- Nombre completo
- Correo electrónico
- Teléfono
- Dirección
- Fecha de nacimiento
B. Información Médica Preliminar
A través de formularios del sitio web podemos recopilar:
- Peso y estatura
- Estado de embarazo o lactancia
- Historial médico
- Medicamentos actuales
- Condiciones crónicas
Esta información se recopila únicamente para evaluación preliminar.
C. Información Técnica
- Dirección IP
- Tipo de navegador
- Información del dispositivo
- Cookies
2. Formularios Médicos del Sitio Web
La información enviada:
- Es únicamente para evaluación preliminar
- No establece relación médico-paciente
- No constituye diagnóstico médico
- No garantiza elegibilidad ni aprobación de receta
Los expedientes médicos oficiales se mantienen exclusivamente dentro del sistema seguro de Expediente Médico Electrónico (EHR – Enable Healthcare).
La documentación clínica no se almacena permanentemente en este sitio web.
3. Cumplimiento HIPAA
Si usted se convierte en paciente, su información médica será protegida conforme a HIPAA.
4. Compartir Información
No vendemos información personal o médica.
5. Seguridad
Implementamos medidas razonables para proteger su información.
Privacy Policy
ProHealth Advisors Wellness and ProHealth Weight Loss (“we,” “our,” or “us”) are committed to protecting your privacy and safeguarding your personal and medical information in compliance with applicable federal laws, the Florida Information Protection Act (FIPA), applicable Puerto Rico laws, and the Health Insurance Portability and Accountability Act (HIPAA) where Protected Health Information (PHI) is involved.
1. Information We Collect
A. Personal Information
We may collect:
- Full name
- Email address
- Phone number
- Mailing address
- Date of birth
B. Preliminary Health Information
Through website screening forms, we may collect limited health-related information including:
- Height and weight
- Pregnancy or breastfeeding status
- Medical history
- Current medications
- Chronic conditions
This information is collected solely for preliminary eligibility screening.
C. Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Cookies and usage data
2. Website Medical Screening Forms
Information submitted through website forms:
- Is for preliminary screening purposes only
- Does not establish a physician-patient relationship
- Does not constitute medical diagnosis
- Does not guarantee treatment eligibility or prescription approval
Official medical records, diagnoses, and prescriptions are maintained exclusively within our secure Electronic Health Record (EHR) system (Enable Healthcare).
Clinical documentation is not permanently stored on this website.
3. HIPAA & PHI
If you become a patient, your medical information may qualify as Protected Health Information (PHI) and will be handled in accordance with HIPAA.
PHI may be used for:
- Treatment
- Payment
- Healthcare operations
- Legal and regulatory compliance
4. How We Share Information
We do not sell personal or medical information.
We may share information with:
- Licensed healthcare providers
- EHR provider (Enable Healthcare)
- Payment processors
- Business associates under HIPAA-compliant agreements
5. Data Retention
Medical records are retained in accordance with Florida and Puerto Rico record retention laws.
Non-medical inquiry data may be retained for operational and compliance purposes.
6. Your Rights
You may request:
- Access to your personal data
- Corrections to inaccurate information
- Restrictions on certain disclosures
- Confidential communications
Certain medical records may not be deleted due to legal obligations.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic system is completely secure.